Application, Network, and Data Center Security

Application Security
Tempus utilizes the most advanced technology for Internet security available today. When you access our site, Secure Socket Layer (SSL) technology protects your username and password information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users in your organisation.

Tempus provides each user in your organisation with a unique user name and password that must be entered each time a User logs on. Tempus issues a session "cookie" only to record encrypted authentication information for the duration of a specific session. The session "cookie" does not include the username or password of the user.

Data Center Security
The data center has high-bandwidth private transport network connections. The local fiber connectivity is redundant with three fiber rings with dual entry points from Optical Carrier-12 (OC-12) hardware. It has a demonstrated network availability 99.99%.

Tempus fileservers use RAID technology to minimise the risk of file loss. In addition, all data is backed up on a daily rotation to off-site backup servers.

The data center is monitored for all aspects of operational security, and environmental conditions. It is equiped with state-of-the-art security and environmental monitoring systems. These systems include card readers, PINs, Biometrics, and multiple sensors for intrusion detection.

Additional sensors detect variations in temperature and humidity, as well as smoke and other changes in critical system environments.

The data center is engineered with a redundant, uninterruptible power system and backup generator to deliver seamless power. In the event of a commercial power failure, our isolated UPS system will provide immediate backup power until our diesel generators take over the load and continue operation of the center. Each generator has a fuel tank capable of running for a minimum of 48 hours at full capacity. Service agreements from local fuel vendors guarantee priority refueling in the case of long-term power outages.

The hosting environment has redundant HVAC systems that keep the average temperature in the Data Center at 70 degrees F (+/- 2), ensuring a consistent operating atmosphere for all servers. Additional sensors detect variations in humidity and keep the average humidity at 50% (+/-3).

Network Operations Center Security
There is an on-site network operations center (NOC) that is staffed 24 hours a day, 7 days a week with network operations personnel. The NOC monitors the entire network for efficiency, congestion, and network errors. NOC technicians can re-route traffic and respond to any alarms that might occur.